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0300 Numbers - Are they included free in the anytime package?
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0300 Numbers - Are they included free in the anytime package?
27-11-2014 9:01 AM
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I am confused about what calls are free (60 mins included in anytime package).
The Plusnet website mentions:
===============
Non-geographical numbers (0845 & 0870) Inclusive at all times
(Calling cards, indirect access and dial-up Internet numbers are excluded)
================
Are 0300 numbers treated like 0845 - ie. they are inclusive at all times?
If so please can Plusnet update the details to say
===============
Non-geographical numbers (0845 0870 & 0300) Inclusive at all times
===============
Thanks
Tony
The Plusnet website mentions:
===============
Non-geographical numbers (0845 & 0870) Inclusive at all times
(Calling cards, indirect access and dial-up Internet numbers are excluded)
================
Are 0300 numbers treated like 0845 - ie. they are inclusive at all times?
If so please can Plusnet update the details to say
===============
Non-geographical numbers (0845 0870 & 0300) Inclusive at all times
===============
Thanks
Tony
Message 1 of 4
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Re: 0300 Numbers - Are they included free in the anytime package?
27-11-2014 9:08 AM
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From OFCOM ( http://consumers.ofcom.org.uk/phone/numbering/what-are-03-numbers/ )
(My Bold)
Quote Calls to 03 numbers cost no more than a national rate call to an 01 or 02 number and must count towards any inclusive minutes in the same way as 01 and 02 calls.
(My Bold)
Call me 'w23'
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
Message 2 of 4
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Re: 0300 Numbers - Are they included free in the anytime package?
27-11-2014 9:40 AM
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If you go to the 'Here's the legal bit' dropdown on the main PlusNet product page https://www.plus.net/home-broadband/ then it does clearly define it
and also here https://www.plus.net/home-broadband/faqs/broadband-and-phone/ although strangely ( as you say Tony ) the tariff guide https://www.plus.net/home-broadband/tariffs/anytime/ doesn't!
Quote Anytime calls: Means calls to UK landlines beginning with 01, 02, 03, 0845 and 0870 at anytime (except calls to indirect access numbers (which include calling cards), dial-up Internet access and calls longer than 60 minutes).
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
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Re: 0300 Numbers - Are they included free in the anytime package?
27-11-2014 10:09 AM
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Ah - I did not look at the broadband stuff as I was only interested in my phone package!
Many thanks.
Tony
Many thanks.
Tony
Message 4 of 4
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