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0300 Numbers - Are they included free in the anytime package?

tonymerry
Newbie
Posts: 2
Registered: ‎27-11-2014

0300 Numbers - Are they included free in the anytime package?

I am confused about what calls are free (60 mins included in anytime package).
The Plusnet website mentions:
===============
Non-geographical numbers (0845 & 0870) Inclusive at all times
(Calling cards, indirect access and dial-up Internet numbers are excluded)
================
Are 0300 numbers treated like 0845 - ie. they are inclusive at all times?
If so please can Plusnet update the details to say
===============
Non-geographical numbers (0845 0870 & 0300) Inclusive at all times
===============
Thanks
Tony
3 REPLIES 3
w23
Pro
Posts: 6,347
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Registered: ‎08-01-2008

Re: 0300 Numbers - Are they included free in the anytime package?

From OFCOM ( http://consumers.ofcom.org.uk/phone/numbering/what-are-03-numbers/ )
Quote
Calls to 03 numbers cost no more than a national rate call to an 01 or 02 number and must count towards any inclusive minutes in the same way as 01 and 02 calls.

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MisterW
Superuser
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Registered: ‎30-07-2007

Re: 0300 Numbers - Are they included free in the anytime package?

If you go to the 'Here's the legal bit' dropdown on the main PlusNet product page https://www.plus.net/home-broadband/ then it does clearly define it
Quote
Anytime calls: Means calls to UK landlines beginning with 01, 02, 03, 0845 and 0870 at anytime (except calls to indirect access numbers (which include calling cards), dial-up Internet access and calls longer than 60 minutes).
and also here https://www.plus.net/home-broadband/faqs/broadband-and-phone/ although strangely ( as you say Tony ) the tariff guide https://www.plus.net/home-broadband/tariffs/anytime/ doesn't!

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

tonymerry
Newbie
Posts: 2
Registered: ‎27-11-2014

Re: 0300 Numbers - Are they included free in the anytime package?

Ah - I did not look at the broadband stuff as I was only interested in my phone package!
Many thanks.
Tony