Home Phone call credit threshold reminder
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Home Phone call credit threshold reminder
30-09-2023 9:32 AM
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Hi,
How do I unsubscribe from automated emails reminding me about my "Home Phone call credit threshold"/
We use around 10% of our "credit" (it's not really credit) per month so don't need them.
Thanks.
Re: Home Phone call credit threshold reminder
30-09-2023 3:07 PM
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Hey there @remikz unfortunately as they are all automated and sent out, we can't stop it from happening. I am sorry about that.
Re: Home Phone call credit threshold reminder
30-09-2023 7:53 PM
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Hi,
Thanks for your reply.
Sure you can stop them; you need to add the ability to unsubscribe to the code that sends these marketing emails out.
How quickly can you do that please?
Thanks.
Re: Home Phone call credit threshold reminder
01-10-2023 9:09 AM
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The PSTN network is being switched off in the next 2 years and Plusnet are not providing a VoIP replacement.
I cannot imagine that additional features like this would be considered.
Moderator and Customer
If this helped - select the Thumb
If it fixed it, help others - select 'This Fixed My Problem'
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