Until today, I've found this 1572 service very useful.
The option (1) that I use "diverts" (blocks) the last number which called my landline number. prior to my call to 1572.
Today, I received yet another nuisance call from a genuine number (a car main dealer, sales department). This number is published as the dealership's phone number, so it consists of:-
1) A 5-digit area code beginning 01---
followed by
2) the normal 6-digit phone number.
The car salesman had been bothering me with repeated useless calls, so, today, after yet another call from him on the same number, I decided to use Plusnet Call Protect to block that number.
That number of the car dealership showed normally on my phone's list of numbers which have called our own number in the recent past. At the top of the list was the car dealership number.
On answering my call to 1572, the Call Protect service offered, as usual, to block the last number received on my line. It then read out that number.
I accepted this option (1), but the machine read out the (completely different last number BUT ONE that had called me today, NOT the last number.
I tried twice, using both phones that we have connected to our landline. Same result each time.
Something is stopping Call Protect from seeing the actual last number that has called me today.
Is it possible for a caller to "doctor" their own number in a way which hides it from a screening service like Call Protect, yet allows it to make outgoing calls and appear in 100% normal form on the phone of the number that is being called?
Is so, is this legal, or is it something that I should report to PlusNet's home phone team> Or, if not to them, to whom?
Moderator’s Note
Topic moved from Plusnet Feedback to Home Phone
All caps title changed as per
Forum rules
