Voicemail not working
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Voicemail not working
24-06-2023 8:36 PM
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Can anyone help with a Voicemail issue? I came home today to find that we now get a dead tone when I dial 1571. It was working fine yesterday. I've checked my account/package and we are still signed up for Voicemail. Any ideas?
Re: Voicemail not working
24-06-2023 8:43 PM
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Can you make any outgoing calls/do you have a dial tone on the phone? If the answer to either of those is 'no', report a phone fault via Report your landline problem | Help | Plusnet
Re: Voicemail not working
24-06-2023 8:46 PM
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Hi John, we have a dial tone and can make calls as usual.
Re: Voicemail not working
24-06-2023 8:48 PM
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OK - just wondered. It may be an idea to give them a call tomorrow morning in that case.
Re: Voicemail not working
25-06-2023 8:54 AM
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Re: Voicemail not working
26-06-2023 12:09 PM
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Hi Abzlady 70
I have just spoken to someone in the line fault section as I have same problem. They have had a lot of calls on this! Apparently seems to be a national fault and now they are aware of it action is being taken to trace and fix the problem. Couldn't give a timescale though!
Re: Voicemail not working
28-06-2023 5:04 PM
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@DeeDee28 should be fixed now, can you please try it for me?
Re: Voicemail not working
28-06-2023 5:28 PM
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Yes, it is now working Thank you
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