An error has occurred

[#1]

Please could someone from Plusnet take a look at my account and clear the below error? Possibly something to do with a Call Feature change request. Currently my account is pretty much locked down.

An error has occurred

There's currently an issue with your account, meaning you can't make any changes to your services. Give us a call on 0800 432 0200 and we'll see if we can help.

[#2 · Accepted solution]

It looks like it's taken longer than usual for the change to be updated in the billing system, but we've manually pushed things through, so the error message should now have cleared. 

The call feature should be ready to use within the next 24 hours. 

Sorry for the inconvenience!