Double Bill, so to speak...

[#1]

Last month, the bill from Plusnet for my broadband and line rental was £17.70. According to a email they sent me yesterday, the amount I'm due this month is almost twice as much. Could someone explain why this is, please?

[#2]

@Macrombie When does your current contract expire?

[#3]

24th April 2025 it says, thanks.

[#4]

Billing error, or has it always been £17ish.

Have you had referrals which reduced your bill that have now gone?

[#5]

@Macrombie When you actually get the invoice, check page 2, which has a full breakdown of the charges.