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No Email confirmation of Payment Taken

BOBBYAH
Newbie
Posts: 1
Registered: ‎03-05-2023

No Email confirmation of Payment Taken

on ‎03-05-2023 2:12 PM - last edited on ‎03-05-2023 2:21 PM by Moderator

Hello I normally receive a email when my service bill has been paid for. I just payed my bill now but received no email confirmation as of yet when I normally get it straight away. On my bank it says payment has been success to PLUSNETPLC so I'm guessing all still should be fine even tho I haven't received a email confirmation? Thank you


Moderators Note

All caps title changed as per Forum rules

Topic moved from Broadband to My Account/Billing

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ClaudiaG23
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 361
Fixes: 25
Registered: ‎02-05-2023

Re: No Email confirmation of Payment Taken

‎06-05-2023 11:30 AM

@BOBBYAH  Hey, I've popped a ticket onto your account about your query. You can view this here https://www.plus.net/wizard/?p=view_question&id=233657630. 

 

Just let me know once you've replied, please.

If this post resolved your issue please click the 'This fixed my problem' button
 Claudia Garner
 Plusnet Help Team
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