Request to setup DD

[#1]

Although I have paid my final bill I've now been asked to reinstate my Direct Debit. Has anyone else had this experience?

[#2]

@amuckelt32 This is usually in case we need to credit the account. Just to check is this for mobile or Broadband?

[#3]

It's for Broadband. The site won't let me reinsate the Direct Debit anyway now, presumably because treh account is closing. 

[#4]

@amuckelt32 thanks for letting us know. I've sent you an email confirming what's going on with the account. Take a look and let me know if you need anything else.