Account credit due ?

[#1]

My previous 18-month contract was due to lapse 6 June 2023, and was replaced by a 24-month contract on 24 May 2023.

However, my bill for June 2023 reverted to a higher charge regime, and I suspect that I am due a credit.   How should I proceed ? (the order via Question #234095413 has been closed).

[#2]

Hey @Davexxx, I've popped a ticket onto your account to explain the bill to you. As it's account-sensitive information, I'm not able to talk about it on the Forum. You can view the ticket here https://www.plus.net/wizard/?p=view_question&id=234944485 

[#3]

Many thanks - I'll respond via the Question.