Router not received

[#1]

Yes, but @MisterW is asking if you currently have a router, and if so, which?

[#2]

Let me check. If I can borrow a router from my friend, will the Plusnet router still be delivered? Or missed?

[#3]

Do you actually have one, without borrowing?

[#4]

@MisterW Post 13 suggests to  me that PN have missed placing the Hub despatch order, for some reason?

[#5]

It does!. Another missing router thread appeared this morning. Hopefully Bob will respond to your tag. If not I'll escalate this and the other thread.

[#6]

Spotted the other one, busy elsewhere ATM.

[#7]

I have found my old router: Netgear R7800

In router admin page:

"PPPoE DSL Internet Connection Detected"

It requires User Name and Password.

Seems not working.

[#8]

@kel1 look at pages 26 & 27 of the R7800 manual .

Select Yes for Does my internet connection require a login.

Select PPPoE and enter username and password. Username is your plusnet accountname followed by @plusdsl.net and the password is the one used to login to the member centre. You selected your accountname ( and password ) during the signup.

Leave all the other settings as default.

That should then connect

[#9]

It works! Thanks a lot!!

After the new router arrives, I can try to compare it with the old router.