When to expect gift card?

[#1]

Hello, I signed up for Plusnet, which went live on the 7th October.

On sign up it mentioned a free gift card (I think for £60) - but I have yet to receive any correspondence on this.

Appreciate the assistance!

[#2]

You should get an email confirming the gift card a couple of weeks after going live and then the card a couple of weeks after that. Hopefully a moderator will chase this up for you.

[#3]

The degradation of support is a shame and I miss the old days of PN support. When my contract is up for renewal, I'll look elsewhere to see what is out there.

[#4]

@spile 

For information: As explained in the Forum rules, moderators are not Plusnet employees. I'm afraid that @ppgip88 will have to wait until a member of the Plusnet Help Team come long and pick up this topic.

[#5]

@Baldrick1 

Thank for clarification. I would edit my post if the forum allowed me to do so.