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Guest Wi-Fi

Brigadier
Newbie
Posts: 2
Thanks: 1
Registered: ‎14-08-2024

Guest Wi-Fi

I have just noticed that my Wi-Fi is now showing an “open” Guest Wi-Fi option.
Can anyone please tell me how to turn this off /disable it, as I am unable to see any option in my Router settings, or even see the SSID when I login to the Router on .254.
5 REPLIES 5
jab1
Legend
Posts: 19,266
Thanks: 6,325
Fixes: 290
Registered: ‎24-02-2012

Re: Guest Wi-Fi

Which hub/router are you using, as AFAIK, the PN Hubs do not have that option? A screenshot of the display would help.

John
Dan_the_Van
Hero
Posts: 3,147
Thanks: 1,568
Fixes: 90
Registered: ‎25-06-2007

Re: Guest Wi-Fi

@Brigadier welcome to the forum.

Plusnet Hubs do not offer a guest wireless option, which hub are you using?

 

Baldrick1
Moderator
Moderator
Posts: 12,433
Thanks: 5,597
Fixes: 430
Registered: ‎30-06-2016

Re: Guest Wi-Fi

@Brigadier 

Assuming that it's a Plusnet Hub 2 try switching it off, leave it for 30 seconds, then back on.

If that doesn't work then factory reset it by pushing a paperclip or similar into the reset hole. Keep the switch closed until you get a green light then leave it to reconfigure itself.

These hubs use adapted BT Firmware and it sounds as though yours has booted incorrectly

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Baldrick1
Moderator
Moderator
Posts: 12,433
Thanks: 5,597
Fixes: 430
Registered: ‎30-06-2016

Re: Guest Wi-Fi

Moderator's note:
Thread moved from Broadband to My Router

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If it fixed it,  help others - select 'This Fixed My Problem'

Brigadier
Newbie
Posts: 2
Thanks: 1
Registered: ‎14-08-2024

Re: Guest Wi-Fi

Thanks everyone for your prompt responses.
I have managed to track down that “somehow “ (certainly didn’t do it on purpose) I had managed to select a “Guest Network” option on my Mesh setup in error.
Now turned off, feel a little bit stupid.
Thanks again for all your help/advice.