Is it worth upgrading from Hub One to Hub Two router?
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Router
- :
- Re: Is it worth upgrading from Hub One to Hub Two ...
Is it worth upgrading from Hub One to Hub Two router?
12-02-2022 11:12 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I can upgrade the router for £6.99 but I'm not sure if its worth it.
I'm not sure if its related, but I currently have issues with the internet dropping out and some areas of the house don't get very good WiFi but the latter is probably due to steel beams.
Any thoughts?
Re: Is it worth upgrading from Hub One to Hub Two router?
12-02-2022 11:19 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
@anon103 Welcome to the forum.
It. might not stop the drop outs but it will definitely improve your WiFi.
It’s a no brainer. Go for it.
Moderator and Customer
If this helped - select the Thumb
If it fixed it, help others - select 'This Fixed My Problem'
Re: Is it worth upgrading from Hub One to Hub Two router?
13-02-2022 8:54 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
.... just renewed for 24 months having had original Router for a few years.
Does the Router 2 come with a new contract pls
Re: Is it worth upgrading from Hub One to Hub Two router?
13-02-2022 12:02 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Not unless you ring the Customer Options Team on 0800 013 2632 and ask for one.
Moderator and Customer
If this helped - select the Thumb
If it fixed it, help others - select 'This Fixed My Problem'
Re: Is it worth upgrading from Hub One to Hub Two router?
13-02-2022 2:25 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thanks very much for the reply @Baldrick1
Given what you said above (no brainer) I should consider one as lately NowTV has pixelated once an hour maybe
I did mention this on a Ticket recently so will see if they reply first as there were a couple of things I asked
Many thanks again jt
Re: Is it worth upgrading from Hub One to Hub Two router?
13-02-2022 2:31 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thread moved from ADSL Broadband to My Router.
Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still
Re: Is it worth upgrading from Hub One to Hub Two router?
13-02-2022 3:03 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
If your TV is connected over wireless then be aware that wireless speed is not covered by any speed guarantee. What you will get is general advice on getting the best performance from wireless.
Moderator and Customer
If this helped - select the Thumb
If it fixed it, help others - select 'This Fixed My Problem'
Re: Is it worth upgrading from Hub One to Hub Two router?
13-02-2022 5:05 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi again and sorry. I wrote the last post badly as it was to do with Call plans and whether I would get a Hub 2
When I read it back I hadnt explained it very well lol
I will leave it for now and let them answer when they can
cheers and many thanks for help up to now jt
Re: Is it worth upgrading from Hub One to Hub Two router?
14-02-2022 9:13 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hey JT,
I've just picked this up now and I've updated the ticket 221732586 on your account Here.
If there's anything else you'd need help with, feel free to get back to me and I'll be happy to help.
Cheers
Re: Is it worth upgrading from Hub One to Hub Two router?
17-02-2022 5:27 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Received next day ... took me 2 days to brave "the changeover" ... but I managed it with no grief LOL
And maybe a bonus as some white van men have been running a cable through the grid network so maybe faster speed soon
Once again @Gandalf many thanks ... 5 Star service
Re: Is it worth upgrading from Hub One to Hub Two router?
17-02-2022 5:49 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
If you see the white van men again you could ask.
Apart from that you could look at either of the two following links to see if ithey say anything about OpenReach FTTP
https://www.broadbandchecker.btwholesale.com/#/ADSL
Or for a general look
If all else fails do a internet search for ultrafast broadband in your area in case it's one of the alternative suppliers doing the work.
Brian
Re: Is it worth upgrading from Hub One to Hub Two router?
19-02-2022 8:08 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
hi and thanks for reply @bmc
The men have gone so never got to ask but they were spotted up Telephone Poles in area nailing [I am guessing] the new cable up them
Thanks for the links and I have seen them and will save them and refer to them to see if any work is planned.
Cheers jt
Re: Is it worth upgrading from Hub One to Hub Two router?
19-02-2022 12:11 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
It may not be OpenReach doing the work as other providers can use their equipment.
If you're served by an overhead feed then OR will attach a Distribution Point (or Connectorized Block Terminal) to the pole. If FTTP comes and you place an order then your current phone line will be replaced and connected to the DP for FTTP.
This is an underground DP - it has 8 ports (to serve 7 houses). Overhead DP's are similar.
Brian
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Router
- :
- Re: Is it worth upgrading from Hub One to Hub Two ...