Switch from BT to Plusnet
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Router
- :
- Re: Switch from BT to Plusnet
Switch from BT to Plusnet
09-07-2024 7:09 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi,
I am switching from BT Full Fibre to Plusnet Full Fibre.
Can I keep my BT router, or am I forced to change to the Plusnet router?
Thanks
Re: Switch from BT to Plusnet
09-07-2024 7:17 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
You can use your own router with Plusnet providing it can be configured for vPPPoE with your Plusnet credentials. You BT router should work, however you may find that BT want it returned.
The Plusnet Hub 2 is based on the BT smart hub 2
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Switch from BT to Plusnet
09-07-2024 9:49 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Moderators Note
This topic has been moved from Full Fibre to My Router
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: Switch from BT to Plusnet
10-07-2024 6:14 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
If it’s a recent router BT will charge you £60 if you don’t send it back using the prepaid bag.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Router
- :
- Re: Switch from BT to Plusnet