Switch from BT to Plusnet
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Switch from BT to Plusnet
09-07-2024 7:09 PM
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Hi,
I am switching from BT Full Fibre to Plusnet Full Fibre.
Can I keep my BT router, or am I forced to change to the Plusnet router?
Thanks
Re: Switch from BT to Plusnet
09-07-2024 7:17 PM
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You can use your own router with Plusnet providing it can be configured for vPPPoE with your Plusnet credentials. You BT router should work, however you may find that BT want it returned.
The Plusnet Hub 2 is based on the BT smart hub 2
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Switch from BT to Plusnet
09-07-2024 9:49 PM
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Moderators Note
This topic has been moved from Full Fibre to My Router
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If it fixed it click 'This fixed my problem'
Re: Switch from BT to Plusnet
10-07-2024 6:14 AM
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If it’s a recent router BT will charge you £60 if you don’t send it back using the prepaid bag.
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