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Ubiquiti FTTP/Full Fibre connectivity question

FIXED
bugs
Hooked
Posts: 7
Registered: ‎13-02-2025

Re: Ubiquiti FTTP/Full Fibre connectivity question

Because I set it all up before I did a factory reset on the Cloud Gateway to start over, but cannot get the internet to continue on

MisterW
Superuser
Superuser
Posts: 16,995
Thanks: 6,753
Fixes: 468
Registered: ‎30-07-2007

Re: Ubiquiti FTTP/Full Fibre connectivity question

All is exceptionally brilliant but as soon I try to put the hub2 into bridge mode

@bugs well firstly, using bridge mode on the Hub 2 won't work. Bridge mode bridges the DSL port to the LAN ports i.e its a DSL modem so is no use for FTTP.

or connect directly to the Gateway I get the 'NO INTERNET' message

So does it actually not make the PPPoE connection OR is it saying it can't reach the gateway ?

I'm not sure about the Ubiquiti but some routers detect an Internet connection by pinging the gateway. That won't work, the gateways wont respond to ping. If it needs something to ping to check connectivity try setting it to one of the NTP servers ( assuming its configurable )

 

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Dan_the_Van
Hero
Posts: 3,570
Thanks: 1,864
Fixes: 97
Registered: ‎25-06-2007

Re: Ubiquiti FTTP/Full Fibre connectivity question

All is exceptionally brilliant but as soon I try to put the hub2 into bridge mode or connect directly to the Gateway I get the 'NO INTERNET' message

You need to disconnect the Hub Two and put it in a cupboard 

Then connect the UB router WAN directly into the ONT LAN port where the Hub two used to be plugged into.

Configure the WAN for a PPPoE internet connection as previously discussed

 

 

bugs
Hooked
Posts: 7
Registered: ‎13-02-2025

Re: Ubiquiti FTTP/Full Fibre connectivity question

Thanks I don't think I'll put it in a cupboard, I've got more drastic measures in mind, that involve a very heavy tool! I think I now know why I can't connect - I think my attempt is conflicting with a previous install. I am going to try to delete the existing instal and start again with a clean sheet

outcast
All Star
Posts: 633
Thanks: 265
Fixes: 16
Registered: ‎11-01-2025

Re: Ubiquiti FTTP/Full Fibre connectivity question


@shardlojik wrote:


I've been doing a bit of research and I guess I'll be looking at something like UniFi Express ...

 

@shardlojik 

If you are still considering that, then watch Tom Lawrence's latest video - Choosing the Right UniFi Cloud Gateway 2025 

.

shardlojik
Newbie
Posts: 3
Registered: ‎18-01-2025

Re: Ubiquiti FTTP/Full Fibre connectivity question

Thanks! After more research I've now redirected my view at the Cloud Gateway Max as it appears to be a bit more useful. But will watch that video to see if it gives me any more ideas.

I've got to get some Cat 6 wired in first before I really have to make a decision and spend some (!) money, so more time for yet more research!