Hello and thank you

rs3100 · ‎14-07-2013

Hi,
Another abscondee from Be here

I've been connected to FTTC this morning and just wanted to say thank you to everyone at PlusNet. I contacted support a couple of times prior to the installation and they were prompt and efficient in responding to my queries. The BTOR engineer texted me yesterday evening to confirm he was coming and to check I had everything ready. He turned up this morning and had me up and running in a matter of minutes. Nice friendly guy, but declined my offer of tea and cake - I don't think he's been here before

Anyway, just wanted to say that I'm very impressed with everything so far, including over 73 Mbps download speed, so a big thank you to everyone involved.

w23 · ‎08-01-2008

Quote from: rs3100
The BTOR engineer texted me yesterday evening to confirm he was coming

Very good, not many do this - a good engineer by the sound of it.

Call me 'w23'
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.

MisterW · ‎30-07-2007

Quote
but declined my offer of tea and cake

Didn't think many did that either

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

tijara33 · ‎22-06-2012

Welcome to PN & this excellent forum. Hope that your service continues to be as good as mine.

longedge · ‎27-01-2008

The real test comes when things go wrong. In my experience that is where +Net comes out on top.

adamwalker · ‎27-04-2007

Welcome aboard and thanks for the post rs3100

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Adam Walker
Plusnet Help Team

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