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options beyond 60Gb per month?

Kelly
Hero
Posts: 5,497
Thanks: 373
Fixes: 9
Registered: ‎04-04-2007

Re: options beyond 60Gb per month?

Quote from: Vip3r
Will this usage increase for "Legacy Plusnet Premium" have any effect on other legacy accounts?
Specifically doubling the allowance on BBYW packages?

No, just Premium.

Kelly Dorset
Ex-Broadband Service Manager
dave
Plusnet Help Team
Plusnet Help Team
Posts: 12,311
Thanks: 487
Fixes: 7
Registered: ‎04-04-2007

Re: options beyond 60Gb per month?

Hi all,
Just to give you a quick update on what's happening. I've been testing the changes in our development area for the increase in usage on the Premium product this week and everything has been fine so I've created a change control to make the changes on the live platform. Once I've been authorised to make the change I'll be doing it early next week. Existing Premium customers will see their usage allowance increase first and we'll post back when the change is done to let you know how to switch over.
Dave Tomlinson
Enterprise Architect - Network & OSS
Plusnet Technology
tomxlisa
Grafter
Posts: 213
Registered: ‎20-04-2012

Re: options beyond 60Gb per month?

Thanks.
bobboulby
Grafter
Posts: 1,139
Thanks: 2
Registered: ‎20-07-2007

Re: options beyond 60Gb per month?

Thanks Dave, that's good news. Will existing Premium customers see the change take effect mid billing cycle?  I ask because I'm getting very close to my limit this month.
Bob.
orbrey
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: options beyond 60Gb per month?

Hi Bob,
Yes, it'll happen mid billing cycle. As an added bonus, if any users affected are restricted it'll unrestrict them (until they hit the new limit of course).
Anotherone
Champion
Posts: 19,107
Thanks: 457
Fixes: 21
Registered: ‎31-08-2007

Re: options beyond 60Gb per month?

Quote from: Kelly
Quote from: Vip3r
Will this usage increase for "Legacy Plusnet Premium" have any effect on other legacy accounts?
Specifically doubling the allowance on BBYW packages?

No, just Premium.

Cry Cry Cry
leng
Grafter
Posts: 78
Thanks: 1
Registered: ‎06-12-2007

Re: options beyond 60Gb per month?

Excellent news - this should give me enough margin to hang on until the product refresh comes out.  I was being pushed towards jumping ship.
ajsvoice
Grafter
Posts: 32
Registered: ‎06-09-2011

Re: options beyond 60Gb per month?

As a gesture of goodwill what about increasing the Value allowance a little?
davidj66
Aspiring Pro
Posts: 747
Thanks: 50
Fixes: 4
Registered: ‎04-09-2008

Re: options beyond 60Gb per month?

Quote from: Mav

BTW, I regularly go over 500GB.

....and just think,on a Market 1 exchange on Value that would cost £2462.99 per month !!
Oldjim
Resting Legend
Posts: 38,460
Thanks: 741
Fixes: 63
Registered: ‎15-06-2007

Re: options beyond 60Gb per month?

Discussions on TalkTalk unlimited package have been split off and moved to http://community.plus.net/forum/index.php/topic,105383.0.html
bobboulby
Grafter
Posts: 1,139
Thanks: 2
Registered: ‎20-07-2007

Re: options beyond 60Gb per month?

Quote from: dave
Once I've been authorised to make the change I'll be doing it early next week.

Any news on this please?
Bob
dave
Plusnet Help Team
Plusnet Help Team
Posts: 12,311
Thanks: 487
Fixes: 7
Registered: ‎04-04-2007

Re: options beyond 60Gb per month?

Yeah, just doing the finishing touches to stuff and working on how people request it, writing the emails to existing Premium customers etc. Will post the link to get it by the end of the week.
Dave Tomlinson
Enterprise Architect - Network & OSS
Plusnet Technology
mattharesign
Newbie
Posts: 9
Registered: ‎22-04-2012

Re: options beyond 60Gb per month?

Quote from: jamesanstee
Is the usage allowance on the fiber packages likely to be upgraded ?

this /\
bobboulby
Grafter
Posts: 1,139
Thanks: 2
Registered: ‎20-07-2007

Re: options beyond 60Gb per month?

Looks like the change to Premium is now in place?
Bob
leng
Grafter
Posts: 78
Thanks: 1
Registered: ‎06-12-2007

Re: options beyond 60Gb per month?

Yup.  My broadband usage page is now showing 120GB as my limit.
Way to go guys!