Monday 18th May
Hello Readers! It's EOD time, this one will be short and sweet so without further ado, here's Colin moaning about having to post the Web Teams entry 
It seems to be if I refuse Andrew's requests to edit the EOD, I get roped in to doing the team one... even if I refuse for a legitimate reason (going to the movies at 5.45). It looks like the majority of the team have been up to testing today, but we'll see what they say: Gary: Wireframing and complaining about being too warm Nick: Partner bug fixes and Community Support fun Kelly: Trying to work out how our Failed Billing process works Mark: I starting out working on some web site problem fixes, but soon found that I'd been volunteered for some project testing duties. I had a peek at the Wolfram Alpha website - Link and wonder if it's the beginning of the end for maths and physics homework... James: Testing Jonny: Testing and having a lot of sympathy for the QA Team (Ed: Agreed - testing can be tedious but they do it day in day out!) Sam: Working on a project Phil: Testing as well Andy: Conning Colin, and testing. Duffy: Testing as well. Colin: Being conned, having discussions with the DBAs about something, project work, avoiding testing That looks like it for the day, so cya later.
Thanks Colin! Finally we have James from the CSC, he sounds a bit flustered...
Due to the P1 that we had this morning we are been the busiest I have seen for a long time within the CSC. We have been offered over 2700 calls as I write this and normally we would be offered c.1800 calls for the whole day, so with the busy Monday evening to come its been one hectic day today and we will probably end up with approx.3300 calls by the end of the day Between 10am and 1030 this morning we got offered 273 calls however, the equivalent 30mins last week we were offered 57 calls. So if you have called us today and had to wait a little longer than normal and heard the message on the phone sorry we couldn't get to you as quickly as we normally would but I hope you can see that we were dealing with unprecedented levels of calls at the time that the teams on this morning did a fantastic job in handling. So that's pretty much it for the CSC EOD today, heres hoping for a normal day tomorrow. PLEASE!!
Thanks James. That's it for today, have a good evening!