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Sending email

FIXED
giggling
Hooked
Posts: 5
Thanks: 6
Registered: ‎29-07-2023

Sending email

Hello,

I have read other posts but as I only use webmail and no settings to access from phone, I cannot find answer. Maybe someone can help. At presenentcI can no lomger send or forward emails from my plus net account (originally Madasafish and prior that icscotland.net) so, here is the return mail I keep getting as a send error, sorry it is some read.
This is an automatically generated Delivery Status Notification.

Delivery to the following recipients failed permanently:

* ggcoyle08@gmail.com

Reason: A message that you sent to the following recipient could not be delivered due to a permanent error. ** The remote server ?? responded with: ** ggcoyle08@gmail.com ??:?? This message was created automatically by mail delivery software on the server .

Reporting-MTA: dns; avasout-peh-002 [212.159.14.18]
Received-From-MTA: dns; webmail.plus.net [84.93.237.116]
Arrival-Date: Sat, 29 Jul 2023 15:09:42 +0100


Final-recipient: rfc822; ggcoyle08@gmail.com
Diagnostic-Code: smtp; 550-5.7.26 This mail is unauthenticated, which poses a security risk to the

Last-attempt-Date: Sat, 29 Jul 2023 15:09:42 +0100


Received: from webmail.plus.net ([84.93.237.116])
by smtp with ESMTPA
id PkdZqdNzPFjSAPkdaqg4Fp; Sat, 29 Jul 2023 15:09:42 +0100
X-Clacks-Overhead: "GNU Terry Pratchett"
X-CM-Score: 0.00
X-CNFS-Analysis: v=2.4 cv=ROmgoqu+ c=1 sm=1 tr=0 ts=64c51da6
a=UAT3Kkq3vlANMAJP8pj4Hw==:117 a=AMGkSSV1Q7ba1RQlDIkHtQ==:17
a=-68RcG8TT4EA:10 a=kj9zAlcOel0A:10 a=ws7JD89P4LkA:10
a=1FzqG5ILVBdwvA7Y_sMA:9 a=CjuIK1q_8ugA:10
X-AUTH: giggling@icscotland.net:2500
Received: from 82-132-235-122.dab.02.net ([82.132.235.122])
by webmail.plus.net
with HTTP (HTTP/1.1 POST); Sat, 29 Jul 2023 15:09:41 +0100
MIME-Version: 1.0
Content-Type: text/plain; charset=US-ASCII;
format=flowed
Content-Transfer-Encoding: 7bit
Date: Sat, 29 Jul 2023 15:09:41 +0100
From: giggling@icscotland.net
To: ggcoyle08@gmail.com
Subject: Test
Message-ID: <771baca8c684f637d3031f7eae9051da@icscotland.net>
X-Sender: giggling@icscotland.net
User-Agent: Webmail
X-Originating-IP: [82.132.235.122]
X-CMAE-Envelope: MS4xfIiManKyPdR+4AbnliB/O5BVSP3UG5kRaPWi4cjgawGZcJiR5PS8Bt1R6lwCAABedN+e8NAu6ies0k2E1ITDpdRPI+WQgd7QXtk9HTxaWTSe4ljKydoO
7BIczKDDCTotQitGBn7FaBq9AlZnaOveDWI38BULPL52aOEjZreedUOZiJOPRTaaxyi9tmAK6CJVmDeJxnxnqaULWuPlElqdS2o=


Subject Test
From giggling@icscotland.netAdd contact
To ggcoyle08@gmail.comAdd contact
Date Today 15:09
Test


Message 1 of 21

Cheers

Giggling
11 REPLIES 11
MisterW
Superuser
Superuser
Posts: 16,426
Thanks: 6,319
Fixes: 453
Registered: ‎30-07-2007

Re: Sending email

Diagnostic-Code: smtp; 550-5.7.26 This mail is unauthenticated

@giggling Im afraid youve been caught up in googles mandating either SPF and/or DKIM authentication for emails to their free gmail accounts. Neither of these methods are obligatory according to email standards but google have decided unilaterally to require them.

The icscotland.net domain is a legacy one and I'm pretty sure that its not possible to apply either SPF or DKIM authentication to that domain.

Bottom line is, If you want to send emails to gmail accounts, youre going to have to get another email address.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

giggling
Hooked
Posts: 5
Thanks: 6
Registered: ‎29-07-2023

Re: Sending email

Hi,
Thanks for the answer. Thats Google for you! Had that address for years as well.
Cheers
Kind Regards
Giggling
Mav
Moderator
Moderator
Posts: 22,741
Thanks: 4,887
Fixes: 518
Registered: ‎06-04-2007

Re: Sending email

Moderator's note by Mike (Mav): The fix has been changed to @MisterW as per message #2.

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

Townman
Superuser
Superuser
Posts: 24,192
Thanks: 10,319
Fixes: 177
Registered: ‎22-08-2007

Re: Sending email

@giggling 

icscotland.net is the only MAAF legacy brand domain which does not have SPF configured.  I have asked if it can be added.  If that happens, given that you send from @icscotland.net, it should fix your issue.

Note that there could be non-obvious ramifications arising out of the above, so it might not happen quickly, if at all.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

giggling
Hooked
Posts: 5
Thanks: 6
Registered: ‎29-07-2023

Re: Sending email

Hello Townman.
Thankyou for your reply and your work. Here is hoping that things can be fixed eventually.
Kind Regards
Giggling
Townman
Superuser
Superuser
Posts: 24,192
Thanks: 10,319
Fixes: 177
Registered: ‎22-08-2007

Re: Sending email

@giggling 

Sit tight - SPF for this domain ( @icscotland.net ) should be fixed within 24-48 hours.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Townman
Superuser
Superuser
Posts: 24,192
Thanks: 10,319
Fixes: 177
Registered: ‎22-08-2007

Re: Sending email

Fix

Just checked, the SPF record is now being promulgated, so this should fix your issue sending from @gmail.com from @icscotland.net

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

giggling
Hooked
Posts: 5
Thanks: 6
Registered: ‎29-07-2023

Re: Sending email

Hi Townman,
I have just sent an email from my icscotland accout to my google account.
Thankyou again for you work.
Kind Regards
Giggling
Townman
Superuser
Superuser
Posts: 24,192
Thanks: 10,319
Fixes: 177
Registered: ‎22-08-2007

Re: Sending email

Great news!!

Might you switch the fix from post #2 to #8 so that others looking for solutions will not be looking towards migrating their service when there is no need to do so?

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

giggling
Hooked
Posts: 5
Thanks: 6
Registered: ‎29-07-2023

Re: Sending email

Morning,
Would gladly change the fixed message from #2 to #8; been trying but cannot find a way. Help! 😁
Townman
Superuser
Superuser
Posts: 24,192
Thanks: 10,319
Fixes: 177
Registered: ‎22-08-2007

Re: Sending email

On the post marked as THIS FIXED IT FOR ME under post options the is a “This is not the fix” choice.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.