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Fixed IP address not responding

FIXED
jab1
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Re: Fixed IP address not responding

‎14-10-2023 9:29 PM

The 'error log' will show everything - but it can be a bit of a slog. Note, this is only from observation of other examples I've seen, never had one myself.

John
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bryanuk
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Re: Fixed IP address not responding

‎14-10-2023 9:35 PM

Thanks guys but it is late now.  I will continue tomorrow, but I am convinced it is a router problem

 

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greygit1
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Re: Fixed IP address not responding

‎14-10-2023 10:11 PM

Two screen shots using nslookup and telnet (to target ports to determine the end-to-end three-way handshake is working)

 

And showing some DNS oddities?

 

Screenshot 2023-10-14 204526.jpg

 

Screenshot 2023-10-14 220632.jpg

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greygit1
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Re: Fixed IP address not responding

‎14-10-2023 10:45 PM

My immediate perception is that the hosting has been moved to Amazon cloud services.

 

I could be wrong. But obviously it hasn't worked, whatever happened.

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navzptc
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Re: Fixed IP address not responding

‎15-10-2023 12:22 AM - edited ‎15-10-2023 12:24 AM

Just reached your site today, just after midnight, and no problem at all 🤔

Hopefully looks like what the problem was has been fixed 👍🏻

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bryanuk
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Re: Fixed IP address not responding

‎15-10-2023 12:58 AM

No, still not working.  just tried at 01.00 still failing

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greygit1
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Re: Fixed IP address not responding

‎15-10-2023 12:58 AM

Possibly. Possibly not.

 

telnet aforementionedwebsite 90

 

no reponse

telnet aforementionedwebsite 80

HTTP/1.1 400 Bad Request
Server: openresty
Date: Sat, 14 Oct 2023 23:52:25 GMT
Content-Type: text/html
Content-Length: 154
Connection: close

<html>
<head><title>400 Bad Request</title></head>
<body>
<center><h1>400 Bad Request</h1></center>
<hr><center>openresty</center>
</body>
</html>


Connection to host lost.

 

(Webbrowser connection to port 80 connects but displays nothing)

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Champnet
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Re: Fixed IP address not responding

‎15-10-2023 5:55 AM

@bryanuk  More confusion.

I’ve just tried your website and got the following from Go Daddy :

The domain hcbridgeclub.co.uk is registered, but may still be available.  It’s parked free, courtesy of GoDaddy.com

 

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Champnet
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Re: Fixed IP address not responding

‎15-10-2023 7:22 AM

@greygit1  I see you’re responding to another thread also involving GO Daddy

Failure to connect to a supplier website. Could the two be connected ?

 

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Baldrick1
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Re: Fixed IP address not responding

‎15-10-2023 8:07 AM

Moderator's note: Thread moved from Broadband to Everything Else.

Moderator and Customer
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If it fixed it,  help others - select 'This Fixed My Problem'

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Dan_the_Van
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Re: Fixed IP address not responding

‎15-10-2023 8:37 AM - edited ‎15-10-2023 8:44 AM

@bryanuk wrote:

port forward on router

The screen shot on this post just shows the creation of the port forward ruled named as "U3Abridge" with inbound port 90 mapped to port 100.

Have you applied the rule to the target device?

Screenshot 2023-10-15 083228.png

For you Application would be U3Abridge; device would the hostname of the server.

Reminder, Hub One does not respond to ICMP (ping) and can not be enabled, unlike the Hub 2 which can be.

On the server  can you see it's IP port 100 in state LISTEN for connections using  netstat -ant command in terminal window 

 

 

 

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navzptc
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Re: Fixed IP address not responding

‎15-10-2023 8:46 AM

Just tried again this morning and still working fine here!!

I have a third party router using Google DNS servers (also on a fixed IP address) - maybe this has some bearing on your problem?

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Townman
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Re: Fixed IP address not responding

‎15-10-2023 12:56 PM

I doubt that connections are going nowhere near your Plusnet fixed IP address.

The domain name hcbridgeclub.co.uk managed by Go Daddy points to 3.33.130.190 and 15.197.148.33 which are both Amazon Technologies Inc platforms - that is NOT PLUSNET's IP addresses.

I suggest that you have been looking in the wrong direction: Why is Go Daddy not pointing your domain name to your Plusnet fixed IP address?

In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.

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bryanuk
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Re: Fixed IP address not responding

‎15-10-2023 12:58 PM

Hi,

 

Yes the target device is looking at port 100 to divert to the web page index file.

 

If I connect locally to port 100 on the NAS, the wen p[age loads ok.

 

This morning I have run a 'canyouseeme.org test on 31.125.40.93 on ports 80,90, 100 and all report closed.  The router is not letting anything through.  I had the Router firewall switched off at the time.

 

I just dont understand why the ports are suddenly closed.

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bryanuk
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Re: Fixed IP address not responding

‎15-10-2023 1:03 PM

i,

 

I think that is the A list entries in the Go Daddy config.  I have now deleted them, however, after a long conversation with Godaddy, in which i got nowhere, i reinstated the config that has worked for the last 2 years, mainly that I use the forwarding option in godaddy.

 

This is set to forward to http://31.125.40.93:90

 

I used this (on advice from godady a long time ago because in  A list you cannot put a port number to be addressed.

 

I hope I am making sense as this is not my area of expertise!

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