Referrals no longer visible
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21-10-2024 2:06 PM
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I have an active referral, and one that should kick in soon, (a friend joins PlusNet tomorrow)
I've been to the link to check, and it says I have none ! (Despite the correct discount being applied to my last bill)
This is the link I'm using
What's going on !?
Fixed! Go to the fix.
Re: Referrals no longer visible
22-10-2024 9:55 PM
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Where did you get that link from?
I suspect that the garbage on the end is not helping - try this https://www.plus.net/my.html?action=mydiscount_static_info&r_action=Current_Referrals
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Referrals no longer visible
23-10-2024 8:48 AM
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I've been round and round the on line portal, and no where can I find my list of current referrals
I received a bill yesterday, and the referral discount was still there, and the correct amount
Re: Referrals no longer visible
23-10-2024 9:28 AM
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Just tried again now, and it's back to the 'Why don't you refer someone' version
Anyway, life is too short !!
23-10-2024 10:02 AM
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There are issues on that page, which seem to be linked to individual accounts. When logged in the referrals page should show how much you've received AND provide a link to the referrals list. That does not happen on my account ... I've ran this back and forth in the SU discussion space with no resolution. Hence having a working link in my favourites, to use AFTER having logged in.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
- Subscribe to RSS Feed
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- Referrals no longer visible