Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Problem with line
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Order
- :
- Problem with line
Problem with line
17-11-2021 9:18 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I joined Plusnet around 3 weeks ago. I've had emails saying I've joined, I have an account and I even have my first bill sent to me for next month. My order status has been stuck on 'there is a problem with your line, someone will be in touch with you soon' for over a week, but I have heard nothing. Can someone let me know what's going on? Thank you
Message 1 of 2
(459 Views)
1 REPLY 1
Re: Problem with line
18-11-2021 11:41 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi @dcurphey,
I'm really sorry for the delay to your start with us. I've had a look into this today and I've made some changes, meaning you should now be up and running. Please could you try setting your router up, or rebooting it if it's already setup, to see if this kickstarts the connection?
Message 2 of 2
(423 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page