cancel
Showing results for 
Search instead for 
Did you mean: 

Accidentally cancelled direct debit, try to set up the direct debit online, but system error

hendon36
Newbie
Posts: 4
Registered: ‎17-10-2022

Accidentally cancelled direct debit, try to set up the direct debit online, but system error

Log into my account, bill/payment to add the new payment methods.

However, there is error appear, cant go to set up page,

Please kindly advise.

 

Thanks

2 REPLIES 2
ClaudiaG23
Plusnet Help Team
Plusnet Help Team
Posts: 361
Thanks: 156
Fixes: 25
Registered: ‎02-05-2023

Re: Accidentally cancelled direct debit, try to set up the direct debit online, but system error

Hi @hendon36 this is something we're unable to do on the Forums. What error is it you're seeing?

 

If you're still getting the error, you may need to give our Customer Service team a call and they can set this up for you.

If this post resolved your issue please click the 'This fixed my problem' button
 Claudia Garner
 Plusnet Help Team
dvorak
Moderator
Moderator
Posts: 29,713
Thanks: 6,591
Fixes: 1,485
Registered: ‎11-01-2008

Re: Accidentally cancelled direct debit, try to set up the direct debit online, but system error


Moderators Note


This topic has been moved from Broadband to My Account / Billing

Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'