Accidentally cancelled direct debit, try to set up the direct debit online, but system error

hendon36 · ‎17-10-2022

Log into my account, bill/payment to add the new payment methods.

However, there is error appear, cant go to set up page,

Please kindly advise.

Thanks

ClaudiaG23 · ‎02-05-2023

Hi @hendon36 this is something we're unable to do on the Forums. What error is it you're seeing?

If you're still getting the error, you may need to give our Customer Service team a call and they can set this up for you.

If this post resolved your issue please click the 'This fixed my problem' button

Claudia Garner
Plusnet Help Team

dvorak · ‎11-01-2008

Moderators Note

This topic has been moved from Broadband to My Account / Billing

Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'

Re: Accidentally cancelled direct debit, try to set up the direct debit online, but system error