cancel
Showing results for 
Search instead for 
Did you mean: 

Static IP no longer available?

Townman
Superuser
Superuser
Posts: 24,474
Thanks: 10,455
Fixes: 180
Registered: ‎22-08-2007

Re: Static IP no longer available?

As that article indicates, those who already have a static IP address will retain them.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

jab1
Legend
Posts: 19,784
Thanks: 6,517
Fixes: 293
Registered: ‎24-02-2012

Re: Static IP no longer available?

@Townman Although the 'suspect' article referenced in post #41 claims they are going to switch customers to dynamic, 'with 60 days notice'?

Something doesn't smell right, but I've no idea where the stink is coming from.

John
Markuk
Grafter
Posts: 28
Thanks: 7
Registered: ‎15-10-2013

Re: Static IP no longer available?

And the statement to ispreview said foreseeable future so suggests that everyone will revert to dynamic
jab1
Legend
Posts: 19,784
Thanks: 6,517
Fixes: 293
Registered: ‎24-02-2012

Re: Static IP no longer available?


@Markuk wrote:
 so suggests that everyone will revert to dynamic

How?

John
Townman
Superuser
Superuser
Posts: 24,474
Thanks: 10,455
Fixes: 180
Registered: ‎22-08-2007

Re: Static IP no longer available?

“so suggests that everyone will revert to dynamic”

No, you infer that from their uninformed speculation. Enquiries advise that those with fixed IP addresses will retain them.

If it did come to they being removed, they’d just get removed and on reconnection, users would then pick up a dynamic IP address.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

grumble
Rising Star
Posts: 91
Thanks: 16
Registered: ‎15-09-2024

Re: Static IP no longer available?

This is pure speculation, but some of those with a fixed IPv4 may find out that they get a new fixed IPv4 (DNS updates will propagate).

mwwagain
Hooked
Posts: 8
Registered: ‎03-12-2024

Re: Static IP no longer available?


 Enquiries advise that those with fixed IP addresses will retain them.



 

However on placing my order to change from ADSL (with a fixed IP since decades) over to FTTP order last week I was told I cannot have a fixed IP any more.

Not just it might be a different fixed IP, but NO fixed IP.

 

Would be a real issue as my VOIP is in part secured by 'only connect from this IP', as well as a surmountable inconvenience for CCTV/Home auto

Would 'normal' customer service be able to advise the IP pool for a new FTTP ?

jab1
Legend
Posts: 19,784
Thanks: 6,517
Fixes: 293
Registered: ‎24-02-2012

Re: Static IP no longer available?

@mwwagain I think you have been 'misinformed' by the agent you spoke to - the static IP is allocated to your account, so a product change should not affect it.

@MisterW - can you confirm my understanding, please?

John
dvorak
Moderator
Moderator
Posts: 29,842
Thanks: 6,664
Fixes: 1,486
Registered: ‎11-01-2008

Re: Static IP no longer available?

Agreed, I've not lost my static ip on any of my product journeys adsl -> fttc -> fttp
Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
jab1
Legend
Posts: 19,784
Thanks: 6,517
Fixes: 293
Registered: ‎24-02-2012

Re: Static IP no longer available?

thanks, @dvorak 

John
MisterW
Superuser
Superuser
Posts: 16,587
Thanks: 6,441
Fixes: 459
Registered: ‎30-07-2007

Re: Static IP no longer available?

can you confirm my understanding, please?

@jab1 as @dvorak says , that's my understanding too. I suspect, as you say, the agent was wrong but I'll ask the question in the SU space just be be sure the rules haven't changed recently...

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

jab1
Legend
Posts: 19,784
Thanks: 6,517
Fixes: 293
Registered: ‎24-02-2012

Re: Static IP no longer available?

Cheers, @MisterW 

John
mwwagain
Hooked
Posts: 8
Registered: ‎03-12-2024

Re: Static IP no longer available?

Thanks all, will await confirmation from @MisterW  and go back on my next call.

 

Installation was set for 20th last I heard.

 

Bill